At Windsh, your satisfaction is important to us. We want you to be completely happy with your purchase. Please read our Refund Policy carefully.

Return Eligibility

You may request a return within 30 days of receiving your order if:

• The item is unused, in its original condition, and in the original packaging
• The item is not a final sale, personalized, or clearance product
• Proof of purchase is provided

Non-Returnable Items

• Used or damaged products (unless defective)
• Personalized or custom-made items
• Sale or clearance items marked as final sale
• Gift cards

How to Request a Return

1. Email us at contact@windsh.com with your order number and reason for return.
2. Our team will review your request and provide return instructions.
3. Once we receive and inspect the returned item, we will process your refund.

Refund Process

• Refunds are issued to the original payment method.
• Please allow 5–10 business days for the refund to appear after we process it.
• Shipping costs are non-refundable unless the return is due to our error or a defective product.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or full refund at no extra cost to you.

Exchanges

We currently do not offer direct exchanges. To get a different size or product, please return the original item for a refund and place a new order.

Contact Us

For any questions regarding returns or refunds, reach out to us at:
contact@windsh.com